FAQs

1. How long after receiving the product can I return it?

You can request a return within 30 days of receiving the product. To be eligible, the product must be in its original condition, unused, and returned in the original packaging with proof of purchase.

2. How do I request a return?

To initiate the return process, please contact us via email at [email protected], providing your order number, the product you wish to return, and the reason for the return. Our customer support team will guide you through the next steps.

3. Who pays for the return shipping costs?

If the return is due to our fault (the product is damaged or faulty), Daretshirt.store will cover the shipping costs.

If you want to return the product for personal reasons (it doesn’t fit, you don’t like it), you will be responsible for the shipping costs and this is non-refundable.

4. Can I cancel my order?

You can cancel your order within 1 day of placing your order. After this time or when the product has been delivered, the order cannot be canceled.

5. My product is damaged or defective, what should I do?

If your product is damaged or defective, please contact us immediately via email [email protected]. Please attach photos and videos of the product condition so that we can assist you as quickly as possible.

6. How does the refund process work?

Once we have received and inspected the returned product, we will refund your original payment method. The refund amount will include the value of the product, minus any shipping costs (if any) and any promotions applied.

7. How long does it take to receive my refund?

Once the refund is processed, it may take 30 business days for the funds to reflect in your account, depending on your bank or card issuer.

8. What is the store’s processing and shipping time?

Order processing time is 1-3 business days from the time the order is placed. Once processed, the order will be shipped within 7-15 business days. Please note that we do not ship on weekends or holidays.

9. How do I track my order?

Once your order has shipped, we will send you an email with shipping information and a tracking number. You can use the tracking number to check the status of your delivery.

10. How much does Daretshirt.store charge for shipping?

We apply a flat shipping fee of $6.99 for all orders, with no hidden fees.

11. Can I change the shipping address after placing the order?

You can change the shipping address if the order has not been processed yet. Please contact us as soon as possible via email [email protected] to request a change. We will try to assist as much as possible.

12. I have provided the wrong shipping address, what should I do?

If you find that you have entered the wrong shipping address, please contact us immediately. If the order has not been processed yet, we will assist you in changing the address. However, if the order has been shipped, we are not responsible for incorrect delivery due to incorrect information from the customer.